Rosabeth Moss Kanter described the pacesetters as being “ahead of change.” By responding early to technological changes, these companies captured “more benefits of change” and often spent less in getting there. Now, in more detail, she explains the typical stages … Read more
Rosabeth Moss Kanter described the laggards as being “behind the competition” and having “more internal struggles about change.” And when they did bring in new technology “it cost them more, and they often didn’t get the benefit.” Now, in more … Read more