Gilda C. Parrella is an associate professor in the School of Communication at Loyola University Chicago where she teaches courses in conflict management, mediation and media ethics. She has been active as a mediator, trainer and adviser on a journalist hotline for many years at home and abroad. This essay is part of an ongoing research project to develop a working model of consensus-building journalism for use by media outlets. She can be reached at gparrel@luc.edu
