When Washington Post sports reporter Kent Babb traveled to Oakland, Calif., to report a feature story on Oakland Raiders running back Marshawn Lynch during the summer of 2017, Babb knew that convincing Lynch to cooperate would … Read more
It took a terrorist attack for Google to enter the news business. On September 11, 2001, after hijackers crashed two commercial jets into the World Trade Center as well as a third plane into the Pentagon and another into … Read more
In the final hours of the U.S. election, Republican nominee Donald Trump speculated on Fox News that the contest was rigged against him. “There are machines,” he noted. “You put down Republican and it registers them … Read more
The failure of journalism and of polling to accurately reflect the electorate is not unique to this U.S. presidential election, or even to America. During the June referendum on Britain’s membership in the European Union, Faisal Islam, political editor of … Read more
The first time I visited Facebook’s office in Washington, D.C., I was asked to sign a nondisclosure agreement. I didn’t. Then there was the time I got through an entire interview with a product manager at Apple, only to be … Read more
The first time I installed an ad blocker on my browser was in 2006. I don’t remember how I heard about Adblock Plus, but I do remember feeling a rush of satisfaction as the ads disappeared. I clicked around … Read more
Some months ago, The Economist ran a column about business schools. The tagline was: “Business schools are better at analyzing disruptive innovation than at dealing with it.” Sounds familiar, I thought. Ditto the media. For an … Read more
‘We’ll learn by trying new ways of doing what we’ve done with news, by putting ourselves visibly in the social media mix, and by using the emerging tools of daily communication in all aspects of our work.’ Read more
‘Like the other engineer that has succeeded in killing journalism’s economic model—Craigslist’s Craig Newmark—Google’s founders have nothing against journalists, newspapers or our search for truth, justice and the American way.’ Read more