Quality can be an elusive term. It is one that conference participants struggled to explain, define and find ways to put into practice. What follows are edited excerpts that speak…

No topic received as much attention as the newspaper business. Observations were interspersed throughout the various sessions. Some of those comments are now brought together in a series of edited…

Participants had views and experiences to share about the intersection of mainstream media and the Internet. Edited excerpts of some of those comments follow.RELATED ARTICLE“Web Sites Increasingly Scoop Their Parent…

Clark Gilbert, an assistant professor at the Harvard Business School, studies entrepreneurship in large companies. In a recent study in which he worked with Clay Christensen, who has written about…

Photo from the Library of Congress, Prints and Photographs Division.Photo from the Library of Congress, Prints and Photographs Division.Photo from the National Archives and Records Administration.Rosabeth Moss Kanter, the Ernest…

In October 2001, journalists, publishers, professors and media and stock analysts met for two days at Harvard University to discuss varying approaches to paying for the reporting and distribution of…

Rosabeth Moss Kanter described the pacesetters as being “ahead of change.” By responding early to technological changes, these companies captured “more benefits of change” and often spent less in getting…

Rosabeth Moss Kanter described the laggards as being “behind the competition” and having “more internal struggles about change.” And when they did bring in new technology “it cost them more,…

In response to the journalists’ observations, Dan Rothstein described how the process has worked for others who are not so accustomed to asking questions. He reminded reporters of the vital…

At the Nieman Foundation’s fourth Watchdog Project Conference, held in the fall of 2001 at Harvard University, the topic was “How to Ask Probing Questions.” The Watchdog Project was established…